Clearing browser cookies:
(Please note: clearing your cookies will remove any saved settings for sites previously visited.)

Internet Explorer 7 & 8
1. Click "Start" and select "Control Panel".
(Note: With Windows XP Classic View click the Windows "Start" button and select "Settings" and "Control Panel").
2. Open the Internet Options icon.
3. Click the "General" tab if it isn't selected already.
4. Under the Browsing history section, click the "Delete" button.
5. Click the "Delete cookies" button.
6. Select "Yes" if a box appears to confirm.
7. Click "OK" to close the window.

Clear cookies for Internet Explorer 6
1. Click "Start" and select "Control Panel". (Note: Windows XP Classic View click the Windows "Start" button and select "Settings" and "Control Panel").
2. Open the "Internet Options" icon.
3. Click the "General" tab if it isn't selected already.
4. Under the heading "Temporary Internet files," click on "Delete Cookies...".
5. Click "OK" for the "Delete all cookies in the Temporary Internet Files folder?" prompt.
6. Click "OK" to exit.

Clear cookies for Mozilla Firefox 3.x
1. In Mozilla Firefox select "Tools" from the file menu.
2. Select "Options".
3. Click the "Privacy" icon in the top panel.
4. Click the "Show Cookies" button.
5. Click the "Remove All Cookies" button. Close window.
6. Click "OK" to exit.

Clear cookies for Mozilla Firefox 2.x
1. In Mozilla Firefox select "Tools" from the file menu.
2. Select "Options".
3. Under the "Private Data" heading, click the "Clear Now button".
4. Click "OK" to exit.

Clear cookies for Mozilla Firefox 1.x
1. In Mozilla Firefox select "Tools" from the file menu.
2. Select "Options".
3. Click the "Privacy" icon in the top panel.
4. Click the "Cookies" tab.
5. Check the "Clear Cookies Now" button.
6. Click "OK" to save and close.

Clear cookies for Safari
1. Go to the "Safari" drop down menu.
2. Select "Preferences".
3. Select the "Security" icon at the top panel.
4. From the Security dialog box, click "Bookmarks".
5. Click "Show Cookies".
6. From the Cookie dialog box, click to choose cookies from youtube.com, and click "Remove" alternatively, if you want to delete all cookies, click "Remove All".
7. Click "Done".

Clearing browser cache:

Clear the cache for Internet Explorer 7.x & 8.x
1. Click "Start" and select "Control Panel".
(Note: With Windows XP Classic View click the Windows "Start" button and select "Settings" and "Control Panel").
2. Open the "Internet Options" icon.
3. Click the "General" tab if it isn't selected already.
4. Click the "Delete" button.
5. Under the heading "Temporary Internet files," click "Delete Files".
6. Click "OK" to exit.

Clear the cache for Internet Explorer 6
1. Click "Start" and select "Control Panel".
(Note: With Windows XP Classic View click the Windows "Start" button and select "Settings" and "Control Panel").
2. Open the "Internet Options" icon.
3. Click the "General" tab if it isn't selected already.
4. Under the heading "Temporary Internet files," click "Delete Files...".
5. Click "OK" to exit.

Clear cookies for Mozilla Firefox 3.x
1. Open Mozilla Firefox and click on the "Tools" menu.
2. Select "Options" then "Advanced". (top right)
3. Click the "Network" tab.
4. Under the "Offline Storage" heading, click the "Clear Now" button.
5. Click "OK" to exit.

Clear the cache for Mozilla Firefox 2
1. Open Mozilla Firefox and click on the "Tools" menu.
2. Select "Options" then "Advanced". (top right)
3. Click the "Network" tab.
4. Under the "Cache" heading, click the "Clear Now" button.
5. Click "OK" to exit.

Clear the cache for Mozilla Firefox 1.x
1. Open Mozilla Firefox on the "Tools" menu.
2. Select "Options" then the "Privacy" icon.
3. Click "Clear" across from the Cache option.
4. Click "OK" to exit.

Clear the cache for Safari
1. From the Safari menu, click "Empty Cache".
2. When asked "Are you sure you want to empty the cache?", click "Empty".
3. Click "Done".
4. Reload the page.